Refund Policy

A legal disclaimer

Effective Date: January 2022

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1. Scope

This policy applies to all services, programs, classes, workshops, and products offered by Přijetí(collectively, “Services”).

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2. Payment and Booking

Full payment is required at the time of booking. We accept debit,  credit cards, cash & e-transfer

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A credit card must be placed on your file for booking retreats, or group sessions

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Full payment is required for all products. 

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3. Cancellations by Clients

• Workshops, Classes & Group Programs

  • 14+ days before start: 100% refund (minus a $25 admin fee).

  • 7–13 days before: 50% refund.

  • Less than 7 days: No refund.

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• Private Sessions / Packages

  • 48+ hours notice: Full refund or ability to reschedule.

  • Less than 48 hours notice: No refund; option to reschedule once.

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• Products

  • Unused, unopened items returned within 14 days are eligible for a full refund (minus shipping). Customized products are non-refundable.

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4. Cancellations by Přijetí

If we cancel or reschedule, you can:

• Transfer to another equivalent session.

• Receive a full refund.

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5. How to Cancel or Request a Refund

Contact us at:

• Email: info@prijeti.ca

• Phone: 780-222-2648
  Please include your name, service, scheduled date, and reason for cancellation.

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6. Processing Time

Refunds are issued within 7–10 business days via the original payment method.

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7. Non-Refundable Fees

Admin/processing fees and event-specific costs are non-refundable.

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8. Special Circumstances

Illness, emergencies, or extenuating circumstances will be handled case-by-case. We may offer credits or partial refunds at our discretion—with proof provided.

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9. No‑Show Policy

Clients who do not attend without prior notice (“no-shows”) are not eligible for a refund or reschedule.

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10. Modifications to this Policy

We may update this policy from time to time. The “Effective Date” at the top will be revised accordingly.